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PREPARE, don't panic

CAI-CT is monitoring the outbreak of the COVID-19 Coronavirus and it's impact on our members. 


We will be posting relevant information here. 


We encourage our members and the community associations industry in general to follow the latest guidance and updates issued by the Centers for Disease Control and Prevention.  


 Coronavirius - Information Resources



 Articles & VideosTemplates & Samples




Delinquent Assessments

Pools & Spas

Cleaning & Disinfecting


Virtual Meetings 

Authority to Close Common Area

Deferment Agreement

Essential Employee Authorization to Work



Conference Update

CAI National 



Tips for Opening Pools



As states and localities ease or lift stay-at-home orders, board members and community managers are determining when and how to safely open or reopen pools in their homeowners associations. 



Insurance & COvid-19


Coronavirus and insurance coverage is:  did any prior pandemic, epidemic or outbreak of a communicable disease lead to the myriad of insurance issues we are now being asked to respond with clear and immediate responses.  Maybe our standard response should be “maybe” or “it depends” on many variables before an intelligible response can be provided. 

Just Following Orders: Understanding the Governor’s Coronavirus Executive Orders



General Statutes Section 28-9 says that in the event of “any catastrophe,” the Governor can declare an emergency and assume control of the state’s civil preparedness forces and functions.  Unless overruled by a special committee of the state legislature, he then has the power to “modify or suspend … any statute, regulation or requirement or part thereof whenever the Governor finds [it] is in conflict with the efficient and expeditious execution of civil preparedness functions or the protection of the public health.”  For up to six months, these orders “shall have the full force and effect of law,” and he “may take such other steps as are reasonably necessary in the light of the emergency to protect the health, safety and welfare of the people of the state.”

CAI-Connecticut Conference & Expo - canceled due to covid-19


We hope you are staying healthy and safe.  We sincerely appreciate your patience over the past 6 weeks as we have contemplated viable options for our 2020 Conference in this uncertain time.
Given the current circumstances, we feel we must cancel our 2020 Annual Conference & Expo which had been rescheduled for June 13, 2020.


Please take a few moments to view this short video message.

Community Association Meetings - using Zoom


Technology will be your GREATEST challenge, but with a little bit of prep, it will also be your will be your GREATEST advantage. 

Dealing with Assessments


  • Establish a payment plan with homeowner
  • Secure the community association’s financial stability
  • Review the association’s insurance and utility payments
  • Protect the association’s interests to collect assessments
  • Suspend all foreclosure activity

Authority to Close 


Sandler & Hansen, LLC

Template for deferment agreement



Sandler & Hansen, LLC




With this pandemic upon us, most of us have never heard the word “disinfecting” so much in our lives.  With Coronavirus affecting all of us in one way or another, and a significant number of people testing positive for COVID-19, it might be hard to imagine when we can all return to “normal.”  

Prepare webinars 




The CAI-CT Education Program Committee is in the process of creating several webinars relating to COVID-19.  These will be available in LIVE and in On-Demand formats. 



Community Association Meetings & COVID-19




A collection of information regarding Virtual Meetings.   


Pools and the pandemic


3/25/2020 - Updated on 4/27/2020


As we approach the swimming pool season, we are reminding Condominium and Homeowner Associations that we are still over a month away from most opening dates and urging them to keep with their planned opening.  


During this crisis it is important that pools and spas be properly maintained....

 updated 4/27/2020






Connecticut - Stay at Home Order


Foreclosure & Eviction Actions

Governor Lamont's Executive Order 7H & Community Association Managers




As you know, Governor Lamont issued Executive Order 7H on March 20 with a Guidance Document issued last night (March 22) at 9:00 pm.


Earlier today, members of CAI-CT’s Legislative Action Delegates and our lobbyists, Anita Schepker and Dave O’Leary, had a conference call to discuss how the Governor’s order affects our industry.


Executive Order 7H allows for the performance of “essential services” which include “services necessary to maintain the safety, sanitation and essential operations of all residences and other buildings (including services necessary to secure and maintain non-essential workplaces)."


For a list of those services, click on the link below and look at Section 10 in particular.


It appears that the basic services managers provide are included on this list.  Nevertheless, the intent of the Governor’s order is to have people keep apart from one another.  All staff should adhere to the six feet apart and hand washing protocols promoted by the Centers for Disease Control.  If you require any staff to be physically present in your office for the purposes of processing mail and bank deposits, etc. it is suggested that you limit the personnel performing that function down to a skeleton crew and have all other staff work remotely when they do not need to be on a property. 


If you believe you need any further clarification, please send me your questions via email: and we will be sure to find an answer.


Your safety and health should continue to be your first priority.  We urge you to exercise extreme caution. We are a community managing and working with communities.  Patience, care and kindness will get us through.


Be well and be safe.




Kim McClain

Chapter Executive Director





  • CMCA April 1 Recertification and Annual Service Fee Deadlines Extended to August 1
  • Pearson VUE suspends test delivery at U.S.- and Canada-based test centers until April 16




Q: Can the Board waive assessments, late fees, or any other amounts for members financially impacted by the coronavirus? What if the association can't pay its bills due to delinquencies? 
A: This crisis will be over eventually, and businesses will resume functioning. Meanwhile, there are steps a board can implement to safeguard the association.
Dealing with Delinquencies: The Association’s declaration serves as a lien on delinquent properties to protect the association’s interests. However, the Board can also temporarily suspend all foreclosure activity. At the point where owners return to work, payment plans can be negotiated with delinquent owners. It is important to note that any payment plan should be in writing and done with the input of legal counsel as if the terms are not clear, future collection action could be hindered.
Handling Permanent Loss of Income: The more difficult scenario will be with individual owners who permanently lose their jobs. Although they will be seeking new employment once the economy reengages, how long can the association wait for them to obtain employment? What if they are unsuccessful in their efforts? If or when that situation occurs, it would be wise to discuss options with legal counsel and decide how best to proceed.
Overall Drop in Association Revenue.  Despite any delinquencies an association may have, the association’s bills must still be paid.  Under CIOA, a board has the authority to use reserve funds for nearly any purpose, including making up a long or short-term deficit.  No vote of the unit owners is required, unless it becomes necessary to increase common charges or levy a special assessment above a certain amount.  Monies borrowed from the reserves should be repaid to the reserve fund. 




CAI and fellows of the College of Community Association Lawyers (CCAL) present a special virtual, LIVE Q&A presentation about the issues facing community associations due to Coronavirus pandemic.

3/19/2020 - Updates are being made, please check back often.


In an effort to assist our members with communicating best practices to help prevent the spread of the virus, CAI has developed a sample letter to inform residents of the steps your community may take to address the COVID-19 outbreak


3/18/2020 - Updates are being made, please check back often.


Q: Now that we are crisis mode, how do we handle owners who are losing their jobs/income? Don't really want to see people losing their homes due to this crisis. What if the HOA can't pay its bills?


Q: Can we close our gym, business center or other shared facility because of COVID-19?


Q: Can community associations legally prohibit guests from entering the community during this time?

Q: Can community associations prohibit owners from undertaking renovation projects so they can prevent contractors and other workers from entering the property?



Online Classes Available



If you have questions regarding a CAI class, contact

Meetings in the Era of the Corona Virus by Adam J. Cohen, Esq. 


Community association lawyers are being flooded with questions from their clients about their options for holding meetings in light of the threat posed by COVID-19, commonly called the corona virus. The most important thing to do is to stay safe.

What to Know about COVID-19, Your Community, and CAI


CAI is monitoring the outbreak of the COVID-19 coronavirus and its impact on community associations.

We are encouraging CAI members, chapters, and the community associations industry in general to follow the latest guidance and updates issued by the Centers for Disease Control and Prevention.

CAI understands that members, homeowners, board members, community association managers, management company executives, and business partners may have questions about prevention, containment, classes, and events.

Annual Condo/HOA Conference & Expo - POSTPONED


The CAI-CT Conference and Expo scheduled for Saturday, March 14, 2020 
has been POSTPONED to Saturday, June 13, 2020.
As you know, our Conference Committee wrestled with the difficult decision to postpone our 23rd Annual Conference & Expo.  With the limited availability of dates at the Aqua Turf, the Committee determined that Saturday June 13, 2020 would be our best option. 


Steps to Safeguard your HOA from Illness


The single most important thing a person can do to prevent the spread of germs: hand-washing. During a time when respiratory viruses such as the seasonal flu and the COVID-19 coronavirus are spreading, this simple act is more important than ever.

more Upcoming Events

6/13/2020 » 6/16/2020
2020 Conference & Expo - CANCELED

6/24/2020 » 6/25/2020
WEBINAR - Condo Inc. - (Education for Homeowners & Board Members)



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