Print Page   |   Sign In   |   Create Account
Search Site
Job Bank
Share |

CAI-CT Job Bank

Welcome to the insider’s source for community association employment within our area. If you are seeking employment or looking for a new career within the Community Association industry, be sure to scan the listings of available jobs. Please contact our office if you would like to post a job or resume.   Post runs for 90 days.


Posted 6/15/2020



Poughkeepsie, New York

Community Manager


Come work at Associa! We are an industry leader in community association management and we are looking for a talented portfolio manager to join our Poughkeepsie team. If you're serious about your next move, Associa is an excellent place to grow your career.


A Community Manager is responsible for providing the overall supervision of a community association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.


Duties include but not limited to:

  • Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
  • Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
  • Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
  • Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
  • Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
  • Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
  • Monitor corporate and client delinquency rates and collections process for account portfolio.
  • Attend Board meetings per the management agreement and community events as needed.
  • Prepare Board packages according to established time frames.
  • Ensure Board of Directors is aware of legal actions involving the Association.
  • Maintain unit and contract files relating to the operations of the Association.
  • Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
  • Responsible for maintenance of C3 data base, including updating resident information.
  • Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
  • Responsible for oversight of Associa staff as contract provides.
  • Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
  • Oversee the AP process in accordance with Associa home office processes and procedures.
  • Other duties as assigned.


  • 3+ years HOA experience
  • Associates Degree required; Bachelors preferred
  • Certification in Community Management preferred (CCAM, CMCA, AMS, PCAM)
  • Must have the ability to maintain a professional demeanor
  • Strong organizational skills and the ability to work in a fast-paced environment are critical


To be considered please complete an application at



Posted 6/15/2020



Poughkeepsie, New York

Branch President of Operations


Come work at Associa! We are an industry leader in community association management and we are looking for a talented leader in our Poughkeepsie office. If you're serious about your next move, Associa is an excellent place to grow your career.


The Branch President of Operations serves as a performance-driven leader and mentor to their branch leadership and staff teams, as an operations liaison for the company and as an industry ambassador for Associa and its strategic interests/objectives. 


Essential Duties and Responsibilities:

  • Partners with company executive leaders to plan business objectives, to develop organizational policies, to coordinate functions and operations between branches, ancillary companies and home office departments
  • Leads the cascaded respective branch management planning, including budgeting
  • Leads the overall respective branch's performance in employee experience improvement (affecting employee morale), client experience improvement (impacting both client retention & client growth) and financial profitability; this will be measured via branch-specific Balanced Scorecards
  • Oversees the branch management agreement renewal process
  • Prepares branch management reports and financial statement responses timely to determine objective completion progress, assisting branch leadership in modifying management plans to adjust current realities and target still achieving committed objectives
  • Plays an active role in ensuring timely branch corporate Accounts Receivable collections and internal controls environment improvement, based upon Internal Audit reports and training
  • Educates branch teams regarding company policies and procedures compliance, as well as compliance with federal and state laws
  • Provides motivational mentoring and coaching to branch teams, in order to support them accomplishing annual and quarterly business management objectives within the related areas of responsibility
  • Evaluates performance of branch teams for compliance with established company policies and objectives and their contributions in attaining objectives and is responsible for the hiring and firing of branch executive employees
  • Serves in various capacities on executive committees, covering areas such as management, operations, etc.
  • Manages a branch leadership team who, through subordinate leaders, supervise employees in the Operations, Services, Communications, Marketing, and Maintenance Departments.
  • Is responsible for the overall direction, coordination, and evaluation of these business units via the Branch Management Plan, Balance Scorecard Reviews and individual Planning & Performance Review cycles.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training key personnel; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Other duties as assigned 


Job Requirements:

  • Bachelor's or advanced degree in business administration or related field, 10 plus years of continuous leadership experience in property management or a related service field; or equivalent combination of education, experience and/or training
  • Demonstrated knowledge of the community association management industry, including business management practices, financial requirements, marketing, and operations
  • Ability to relate effectively with Boards of Directors members, community members, vendors and employees and resolve conflicts and problems expeditiously and effectively
  • Ability to provide effective leadership, direction, and team building -- including empowerment to resolve normal service delivery issues at front-line levels of the organization
  • Demonstrated strong talent management skills, including the ability to effectively select, appraise, motivate/ influence, and develop subordinates
  • Ability to think, plan, and manage both strategically and tactically
  • Provide support and guidance in marketing and sales regarding key strategic accounts
  • Demonstrated strong interpersonal skills, including patience, persistence, and flexibility
  • Proficient with Microsoft Word, Excel and Outlook
  • Ability to read, understand and follow homeowner association guiding documents, including bylaws and contracts
  • Ability to be aware of and assess impact of legislative changes that may impact the Associa client service delivery model in the respective branch


Apply online at:


At Associa, we're always looking for top talent to join our organization. We offer rewarding opportunities for individuals of all backgrounds and levels of experience. If you hold high the value of family spirit and strive to push the envelope with great customer service, you just might belong on our team.








more Upcoming Events

CAI-CT's 21st Annual Golf Tournament (IN Person Outdoor Event)



Membership Management Software Powered by YourMembership  ::  Legal